Frequently Asked Questions
Got a Question?
Do you have a burning question about our Kitchens, Laundries, Pantries or Custom Joinery?
Would you like to know more about our design process?
Are you wondering if a flat-pack project will offer the same quality as a custom made kitchen?
We’ve endeavoured to answer your questions here.
Design
What's your design process?
1. We measure the space and discuss your goals, lifestyle, and budget.
2. We work with you to select fixtures and fittings and appliances if you need them.
3. We manufacture your custom design at our Warrimoo factory.
4. Our team of fully qualified cabinetmakers and tradespeople install your design.
5. You enjoy your beautiful and functional home with family and friends.
Can you make and install my own design?
Yes! We’d love to.
If you have a layout or design in mind, or if you have images of the style you love, we can help design your vision using our modern CAD software.
I have an unusual space, can you help?
Yes! It’s what we love to do 🙂
We’ve designed, manufactured and installed hundreds of kitchens and other custom-made cabinetry over the years, so we know a thing or two about maximising the space you have available.
If you have an unusual space – whether it’s an oddly shaped kitchen, low ceiling, under stair area, or a study nook – we’ll work with you to create a beautiful, functional solution you’ll love.
Manufacturing
Are your kitchens manufactured in Australia?
Yes! Our kitchens are manufactured in our factory located in Warrimoo, Blue Mountains.
Our staff and tradespeople are all Blue Mountains locals.
How do I choose my fixtures and fittings?
We have a huge range of fixtures and fittings to choose from in our showroom.
We invite you to visit our showroom and select your dream kitchen from the hundreds of finishes, colours and textures we offer.
How long does it take to make my cabinetry?
It depends on the size and scope of the cabinetry but usually, it takes us 2-5 days to custom made every piece in our Warrimoo factory.
Installation
How long does it take to install?
The time it takes to install your kitchen, pantry, laundry or custom joinery depend on the size and scope of the project.
As a rough guide, you can expect:
Kitchens: 3-7 days
Laundries: 3-5 days
Pantries: 1-3 days
Vanities: 1 day
Custom Joinery: 1-5 days
How many people will be in my home?
We try our best to keep the number of tradespeople in your home to a minimum.
Usually, it’s two or three cabinet makers plus, when required, a plumber, tiler, or electrician.
Will you install my flat-pack kitchen or laundry?
No. We only install our own cabinetry made in our Warrimoo factory.
Generic flat-pack products are great for homeowners that want a fast, short term solution.
However, we only want to provide our customers with long-lasting, quality kitchens and joinery that will stand the test of time.
Payment
How much does a new kitchen cost?
Our kitchens start from as little as $3,500 but can go up to $40,000 depending on the fixtures and fittings you choose.
We can help design, manufacture and install your dream kitchen within your budget, so give us a call today.
How do I pay for my new kitchen?
You can pay via direct bank transfer (electronic funds transfer), credit card, or PayPal.
Payment terms are:
10% deposit
80% once the kitchen is manufactured and before installation
10% upon completion
For more details, please see our Term of Service.
Do I need to pay a deposit?
Yes. Once we’ve finalised the design of your kitchen and you’ve signed the contract, we will ask for a 10% deposit.
Once your deposit is paid we will book an install date.
Then we’ll manufacture your kitchen in our Warrimoo factory and order any additional fixtures, fittings, and appliances you need.
Before we install your new kitchen we will ask for an 80% payment.
Depending on the size of the kitchen, installation usually takes 3-5 days.
Once the kitchen is complete, the remaining 10% payment is due.
Lots of Happy Customers
COVID-19 Update
We're changing the way we do business.
As a community, we are facing an unprecedented challenge with the spread of COVID-19.
In-line with advice from government and health professionals we are changing the way we do business.
Our focus first and foremost is the health and wellbeing of our people - the Warrimoo Kitchens team, customers, suppliers and trade partners - while also ensuring we can continue to serve the Blue Mountains community as we’ve done for over 35 years.
Here's what we're doing to keep our community safe:
Digital Quotes
After completing our Free Quote form we’ll ask you to take rough measurements of your space. With these details, we’ll give you a ball-park cost and timeline for your project.
Limited Time On-Site
We’ll do the final measuring and install under the strictest safety practices including gloves, hand sanitiser, and safe distancing.
No Trade Overlap
We're usually "all hands on deck" but now we’ll space out trades – plumbers, electricians and tilers – so we can continue to practice safe distancing.
Limited Office Visits
Our offices remain open however, we ask you to avoid visiting if you can. If you’d like a sample of any of our finishes we’ll post them to you, free of charge.